Privacy Policy

This Privacy Policy explains how HANOISON collects and uses information when customers visit our website, place an order, contact us, or use our services.

Information We Collect

We may collect contact details, billing and shipping information, order details, payment status, customer messages, device information, cookies, and analytics data needed to operate the store.

Payment details are processed by Shopify and payment providers. HANOISON does not store full card numbers on its own systems.

How We Use Information

We use customer information to process orders, assign made-to-order production slots, send order and delivery updates, answer support requests, prevent fraud, improve the website, and meet legal obligations.

Cookies and Analytics

The website may use cookies and similar technologies for storefront functions, checkout, analytics, advertising measurement, and security.

Data Requests

Customers may contact HANOISON to request access, correction, or deletion of personal information where applicable by law.